Privacy Policy

Ascendra Creatives respects your privacy. By opting in to our SMS messaging service, you agree to the following terms regarding how we collect, use, and protect your information:

Data Collection:
We collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information may be collected through our website contact form, email communication, rental agreements, or third-party reservation systems.
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Data Usage:
Your information is used solely for Account Notification, Customer Care, Delivery Notification, and Marketing messages related to Ascendra Creatives' services.
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Data Security:
We implement strict internal controls and security measures to prevent unauthorized access, use, or disclosure of your personal information.

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Data Retention:
We retain your information for as long as you are subscribed to our SMS service. You may request data deletion at any time.

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Message & Data Rates:
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, depending on your mobile plan.

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Message Frequency:
Messages are recurring, and message frequency varies.

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Support & Opt-Out:
For assistance, reply HELP, and you will receive a message with our phone number, email, and website.

You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE, or by contacting us at info@ascendracreatives.com or +1 925 263 9278.

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After opting out, you will receive a final confirmation message, and your number will be removed from our list within 24 hours.

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Non-Sharing Clause:
We do not sell, rent, or share your personal information or mobile number with third parties for marketing purposes. Ascendra Creatives will never share collected mobile numbers with external organizations.
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Contact Information:
If you have questions or wish to exercise your privacy rights, please contact us at info@ascendracreatives.com or +1 925 263 9278.

If you have questions or wish to contact us regarding your data or this policy, please email us at info@ascendracreatives.com or use our contact form at www.ascendracreatives.com/contact.

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You will receive messages related to account alerts, promotions, and service updates.

You will receive account alerts and promotional offers via SMS.